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We proudly stand behind the quality brand name products that we sell. When you receive your purchase, examine it carefully. If for any reason you are dissatisfied with the order you received from A shoppers Fantasy, Please return in its original condition within 30 days of date shipped to the address provided you by our return department. We will refund the total sales amount less any appropriate adjustments for shipping and handling with ' NO QUESTIONS ASKED'.. The merchandise must also be in new condition, packed in its original manufacturer's box and include all original packaging material, original manuals and any accessories that came with the item.
Shipping Methods: We ship standard ground services and occassionally U.S.P.S. when this method is deamed appropriate. You may request a faster shipping method.
Note: A Return Merchandise Authorization (RMA) is required prior to shipping your package back to us. You can e-mail us at .
Damaged or Missing Items: Any claims for damaged items or discrepancies (for example: missing items in your order) must be submitted to our Customer Service Department within 3 business days after delivery. You must notify Customer Service by either e-mail or telephone. We do use more than one warehouse location and will ship from the closet location to you. It is possible that your order may be shipped in more than one package and from more than one location. Be sure to check your freight bill to see how many cartons was included in that shipment.
Damaged Shipments: Damaged or missings cartons from handling must be claimed with the freight carrier. Be sure to note any damaged or missing cartons on the freight bill. If you notice damage after driver has left, keep all the packing and call the freight carrier to return the damage merchandise and file a claim. We are not responsible for damage caused by the freight carrier. Because Leather is resilient, freight damage is rare and nearly impossible.
Items that are returned more than 25 days after delivery, are in unsellable condition, missing parts, or returned to us without authorization will be charged an additional restocking fee at our discretion.
If a package is returned to our warehouse undelivered for any reason by our shipping carrier, and you do not wish to have the package reshipped to you, we will refund the total sales amount, less a 20% restocking fee and the original shipping charges.
How to Return An item
1. Complete the Return Form - The Return Form needs to be filled out completely and signed before we process your return. Upon receipt of this form, we will issue an RMA# for the return.
2. Once a return is authorized by our return department you should: (a)Return the item to the address given to you by our return department. (b) Keep your shipping records for proof of shipment in the event of loss of returned package. Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100 should be insured. We can not be held liable for return merchandise that does not reach our return department.
2. Packing your return - Place the item in its original packaging with all documents, manuals, parts and accessories. Wrap your item carefully in a box with a copy of your order form and return form. Please clearly write your RMA # on the outside of your box.
3. Shipping your return - If the reason for your return is not our fault, the buyer bears all shipping costs. If the return is due to an error on our part, we will refund your return shipping costs to you.
Receipt of your item - We will send you an e-mail to notify you that your return has been processed and your account credited. You should expect a refund in the same form of payment originally used for purchase within 7-14 business days of our receiving your return. | 
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